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Download from here Communicating for BusinessObjective
To familiarize and introduce to the participants the formal and accepted way of communication for business. No. of Participant Min. 20 – Max 25 Suitable For Staff with 3 to 5 years experience. Front line staff to assistant manager level. We can include receptionists, customer care, stenos, secretary, sales staff or any position where formal communication is required. Contents of the Workshop
Media of communication: choosing the right medium viz oral, written or visual. Organizational communication: communicating better within your organization for effective performance. Barriers to communication: understanding various barriers and overcoming them. Listening skills: Listening is a vital skill. Be an effective listener. Non verbal communication: understanding the vital role of body language. Methodology Use multimedia + projector Quiz and prizes Games |
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