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The Human Matrix

Address : F-1206, Titanium City Centre Business Park, Anand Nagar Road, Satellite, Ahmedabad, Gujarat, India

Phone No. : +91-79-26405892/93/94

Email ID. : [email protected]


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Communicating for Business

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Communicating for Business

Objective
To familiarize and introduce to the participants the formal and accepted way of communication for business.

No. of Participant
Min. 20 – Max 25

Suitable For
  • Staff with 3 to 5 years experience. Front line staff to assistant manager level.
  • We can include receptionists, customer care, stenos, secretary, sales staff or any position where formal communication is required.

    Contents of the Workshop
    • Introduction to communication: understanding essentials required for effective communication.
    • Media of communication: choosing the right medium viz oral, written or visual.
    • Organizational communication: communicating better within your organization for effective performance.
    • Barriers to communication: understanding various barriers and overcoming them.
    • Listening skills: Listening is a vital skill. Be an effective listener.
    • Non verbal communication: understanding the vital role of body language.


    Methodology
  • Use multimedia + projector
  • Quiz and prizes
  • Games


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