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Negotiation Skills

Services » Training and Development » Negotiation Skills

Negotiation SkillsObjective:

  • Help build Negotiation Skills into a Corporate Capability

  • Appreciate the negotiation process

  • Discover the individual bargaining style (optional administering of Instrument)

  • Understand how to leverage one’s bargaining style in different situations

  • Understand the Decision Mapping process in a customer organisation

  • Make negotiation a Knowledge based skill rather than a personality led individual organizational capability

  • Highlight the importance of communication in negotiation and discover how much of a listener one is through an inventory.


  • No. Of Participants:

  • Min. 18 __ Max. 20


  • Suitable For:
    Employees (4+yrs experience) who handle internal/external customers working for any department

    Content of the workshop:

  • To Understand the importance of negotiation

  • learn about process / stages of negotiation

  • Understand Bargaining Styles and discover one’s default Bargaining Style and how to make of best of it (Thomas-Kilmann Conflict Mode Instrument)

  • “Decision Mapping” of Customer Organisation to understand how customers make decisions

  • Importance of communication (Self administering of Listening Instrument)

  • To understand and avoid the mistakes we make in negotiation

  • Actually negotiate…(role plays)


  • Methodology used:

  • Interactive Workshop

  • Group exercises, sharing and Case study


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